Privacy Policy & Terms

Owner and Data Controller

Giovesoft — thefrog@giovesoft.com — VAT: IT-04654470279 — Italy.

In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.

Types of Data collected

This Application (the The Frog apps for Android and iOS, their widgets and the website thefrog.app) does not require an account and does not ask for your name or email address. Depending on the features you use, the following categories of Data may be processed:

• Location: precise or approximate device location, only if you grant the location permission, and the coordinates of the cities you save or search for. Location is used to provide local weather and is not used to build a location history.
• Search queries: the city names you type when searching for a place.
• Device and app information: device model, operating system and version, app version, language, and country (derived from the device locale or the mobile network).
• Advertising identifiers: the Google Advertising ID on Android and, only if you allow tracking, the Apple IDFA on iOS.
• Usage Data and analytics events: interactions with the app (for example screens viewed, features used, searches and ad events), IP address and System logs.
• Crash and diagnostic data: crash reports, error messages and performance data.
• Purchase information: whether you have an active “No Ads” subscription and which plan. Payments are handled entirely by Google Play or the Apple App Store; the Owner never receives your payment card details.
• Photos: pictures you take or pick for the “weather shot” camera feature are processed only on your device and are never uploaded to the Owner.
• Communications: your email address and message content, only if you contact the Owner.

Further details on each type of Personal Data are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies — or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

The Owner's backend runs on Google Cloud / Firebase in the European Union (region europe-west3, Frankfurt). Some third-party providers (such as Google, Apple, Meta, AppLovin and the other advertising partners listed below) may process Data in the United States or in other countries outside the European Economic Area. Where required, such transfers rely on the European Commission's Standard Contractual Clauses, the EU-U.S. Data Privacy Framework or other safeguards adopted by those providers.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted.

In particular, for the services used by this Application:

• Weather requests are kept in a temporary server cache for about 15 minutes and are not stored in a database.
• Server technical logs (for example request time, endpoint, approximate coordinates, IP address and app version) are kept for 30 days.
• Analytics data (Google Analytics for Firebase / Google Analytics 4): event-level data is kept for 2 months and user-level data for 14 months, a period that is reset each time the User is active again. Aggregated, non-identifying reports may be kept longer by Google.
• Crash reports (Firebase Crashlytics) are kept for about 90 days.
• Data stored on your device (saved cities, settings, weather cache, consent choices) stays there until you delete it or uninstall the app.
• Emails sent to the Owner are kept for as long as needed to handle the request.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

How the apps use your Data

Weather, air quality and maps

To show weather, forecasts, UV index, air quality and weather map layers, the apps send the coordinates of the selected place (or the city name you searched for), your language and your country to the Owner's weather service, hosted on Google Cloud / Firebase. The service reduces coordinates to a grid of about 5.5 km before forwarding the request to OpenWeatherMap, the weather data provider, and does not store requests beyond the short-lived cache and technical logs described in the retention section. No advertising identifier or user identifier is sent to this service.

Location

Location is accessed only while you use the app and only if you grant permission (for example when “Detect location” is enabled or you tap the location button). The apps do not request background location. Widgets and the Android daily weather notifications use the coordinates of the city already saved in the app and do not access your location. You can revoke location access at any time in your device settings and search for cities manually instead.

City search and maps

When you search for a city, the text you type is sent to a geocoding service: the Owner's weather service and, on Android, Google Places; on iOS, Apple's MapKit / Core Location geocoding. On iOS, the base map is provided by OpenStreetMap, whose tile servers receive your IP address and the map area displayed.

Webcams

If you open the webcams feature, the coordinates of the selected place are sent to Windy (Windy.com) to find nearby webcams, and webcam images or players are loaded from Windy's servers.

Firebase services

The apps use the following Google Firebase services:

• Firebase App Check (with Google Play Integrity on Android, Apple App Attest on iOS and Google reCAPTCHA Enterprise on the website), to verify that requests come from genuine copies of the apps and to protect the service from abuse;
• Firebase Remote Config, to enable, disable or tune features without an app update;
• Cloud Storage for Firebase, only to download the app's illustrations (nothing is uploaded);
• Google Analytics for Firebase, to understand how the apps are used (for example screens, features, searches, ad and subscription events) and improve them;
• Firebase Crashlytics and, on Android, Firebase Performance Monitoring, to detect crashes, errors and performance problems.

Analytics, crash and performance data are processed on the basis of the Owner's legitimate interest in keeping the apps reliable and improving them, or on the basis of consent where required by applicable law. You can object to this processing or ask for your Data to be deleted by contacting the Owner. On Android, resetting the ads consent from the app's settings also withdraws the analytics consent signals sent to Google.

Data stored on your device

Your saved and recent cities, settings, a cache of the latest weather data and your consent choices are stored locally on your device. On iOS this data is shared with the app's widget through an App Group on the same device. On Android this data may be included in Android's automatic backup to your Google account, if you have backup enabled. There is no account and no cloud sync operated by the Owner.

Notifications and widgets

The apps do not use push notifications. On Android you can enable local daily weather notifications, which are generated on your device and fetch the weather for your saved city. Widgets periodically refresh the weather for the selected city.

Sharing

When you choose to share a city or a weather shot, the shared link contains the city name, country code and coordinates. Content is shared only through your device's share menu and only with the recipients you choose.

Advertising, location and tracking technologies

The free version of this Application is supported by advertising and uses third-party advertising and weather services. For these purposes, this Application and its partners may collect and process the following categories of Data:

• Advertising and device identifiers (such as the Google Advertising ID / Apple IDFA);
• Usage Data and System logs (such as IP address, device type, operating system and interactions with ads);
• Approximate or precise location, where granted, used to provide local weather forecasts.

Personalized advertising and consent

In the European Economic Area, the United Kingdom and Switzerland, personalized advertising and any non-essential tracking are performed only after the User provides consent through the Google User Messaging Platform (UMP) consent form displayed in the Application, in line with Google's consent management requirements and the IAB Transparency & Consent Framework. Users can review or change their choices at any time with Settings > Privacy > Reset ads consent in the app.

The free version of the app can only be offered thanks to advertising. If you do not consent to the minimum purposes required to show ads, the app offers you the choice between giving consent or subscribing to the paid “No Ads” plan, and may ask again after some days. With an active “No Ads” subscription no ads are shown.

On iOS, the app asks for permission through Apple's App Tracking Transparency before the IDFA can be used; if you decline, ads are still shown but without the IDFA. On Android, ads are served by Google AdMob together with the mediation partners listed below; in some regions ads may be served through AppLovin MAX. On iOS, Google AdMob is the only advertising network.

Your choices

• On Android, you can reset or delete your advertising identifier and opt out of personalized ads from Settings > Google > Ads.
• On iOS, you can manage tracking permission via App Tracking Transparency from Settings > Privacy & Security > Tracking.
• You can disable location access for this Application at any time in your device settings.

Privacy rights in the United States and other countries

The categories of Data shared with advertising partners may, under certain privacy laws (such as the California Consumer Privacy Act and other U.S. state privacy laws), be considered a “sale” or “sharing” of Personal Data or processing for targeted advertising. Depending on where you live, you may have the right to know which Personal Data is processed, to access, correct or delete it, and to opt out of its sale, sharing or use for targeted advertising. The Owner does not sell Personal Data for money, and on Android the advertising partners that support it are configured with a “do not sell” signal. You can exercise these rights by contacting the Owner at thefrog@giovesoft.com. The Owner will not discriminate against you for exercising them.

Users in other countries (for example the United Kingdom, Switzerland, Brazil, Canada, Australia or Japan) have the rights granted by their local data protection laws, which can be exercised in the same way.

Website cookies and analytics

The website thefrog.app uses Google Analytics 4 (provided by Google LLC / Google Ireland Limited) to collect anonymous usage statistics such as pages visited, session duration, and referral source. Google Analytics uses cookies (e.g. _ga, _ga_*) stored on your device.

Data collected may be transferred to Google servers in the United States. IP addresses are anonymized. No analytics cookies are set until you explicitly consent via the cookie banner displayed on your first visit. Website and app analytics share the same Google Analytics property, with the same retention periods (2 months for event-level data, 14 months for user-level data).

You may withdraw consent at any time by clearing your browser's local storage for this site, after which the consent banner will reappear. You may also block cookies in your browser settings.

For more information, see Google's Privacy Policy and Google Analytics data practices.

Live weather on this website

The homepage of thefrog.app shows live weather for your location. If you grant permission, your browser's precise location is sent to our weather service to look up local conditions; if you decline or your browser does not support geolocation, you can instead type a city name to search for it. Location data is used only to fetch weather for that request and is not stored on our servers, apart from the short-lived cache and technical logs described in the retention section.

The homepage saves the last city you viewed in a functional first-party cookie (frog_last_city, valid for 1 year) so that future visits can skip the location request. It also uses your browser's local storage to remember your cookie consent choice and whether you closed the app download banner. This data stays in your browser and is not used for tracking.

To protect the weather service from abuse, the website uses Firebase App Check with Google reCAPTCHA Enterprise, which may collect device and browser information (such as IP address and interaction data) and is subject to Google's Privacy Policy and Terms of Service.

Children's privacy

This Application is not directed to children and is not intended for use by anyone under the age of 16 (or the minimum age required to consent to the processing of Personal Data in the User's country). The Owner does not knowingly collect Personal Data from children.

If a parent or guardian becomes aware that a child has provided Personal Data without their consent, they should contact the Owner at thefrog@giovesoft.com and the Data will be deleted.

Intellectual property and trademark

TheFrog and the The Frog logo are a registered European Union trademark and registered with the European Union Intellectual Property Office (EUIPO) under EU trade mark No. 019220294 (figurative mark; Nice classes 9, 35 and 42; registered on 9 November 2025).

The trademark, the application name, logo, icons, graphics and any other content of this Application and website are protected by intellectual property law. They may not be used, reproduced, modified or distributed, in whole or in part, without the prior written consent of the Owner. All rights reserved.

Terms and Conditions

These Terms and Conditions (the “Terms”) govern your use of the The Frog apps for Android and iOS, their widgets and the website thefrog.app (together, the “Service”), provided by Giovesoft (the “Owner”), Italy, VAT IT-04654470279, thefrog@giovesoft.com.

1. Acceptance of the Terms

By downloading, installing or using the Service you agree to these Terms and to the Privacy Policy above. If you do not agree, please do not use the Service. If you download the app from the Apple App Store, Apple's Licensed Application End User License Agreement also applies; if you download it from Google Play, the Google Play Terms of Service also apply. Where these Terms conflict with the store's terms on matters governed by the store, the store's terms prevail.

2. Eligibility

You must be at least 16 years old, or the minimum age required in your country to use online services and to consent to the processing of your Personal Data, to use the Service. If you are under the age of majority in your country, you may purchase a subscription only with the consent of a parent or legal guardian.

3. Licence

Subject to these Terms, the Owner grants you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own non-commercial purposes on devices that you own or control. All rights not expressly granted are reserved by the Owner.

4. Acceptable use

You agree not to:

• copy, modify, decompile, reverse engineer or create derivative works of the Service, except where such restriction is not permitted by law;
• access, scrape or reuse the Owner's weather service or its data outside the official apps and website, or attempt to bypass its security measures (such as App Check);
• interfere with, block or manipulate the advertisements shown in the free version, or generate fraudulent ad impressions or clicks;
• use the Service for any unlawful purpose, or in a way that could damage, overload or impair it;
• resell, sublicense or commercially exploit the Service or its content.

5. Weather information disclaimer

Weather forecasts, current conditions, air quality, UV index, maps and webcam images are provided by third-party sources (such as OpenWeatherMap and Windy) and are, by their nature, estimates that may be inaccurate, incomplete or delayed. The Service is provided for general information and entertainment purposes only. It must not be relied upon for decisions that affect the safety of people or property, including aviation, marine navigation, mountaineering, outdoor activities in hazardous conditions or emergency planning. Always follow the official warnings and instructions of your national meteorological service and local authorities.

6. Third-party services and content

The Service relies on and may display content from third parties (weather data providers, maps, webcams, advertisers and app stores). The Owner does not control and is not responsible for third-party content, products or services, including the content of advertisements, which are governed by their own terms and privacy policies.

7. Advertising and the “No Ads” subscription

The basic Service is free and supported by advertising. You can remove advertisements by purchasing the optional “No Ads” subscription:

• Plans and price. The subscription is offered with monthly and/or yearly plans. The price, currency and any applicable taxes are shown in the app and in the store before you confirm the purchase, and may vary by country.
• Payment and automatic renewal. Payment is charged to your Google Play or Apple ID account at confirmation of purchase. The subscription renews automatically at the end of each period, at the then-current price, unless you cancel it at least 24 hours before the end of the current period.
• Cancellation. You can manage and cancel the subscription at any time from your Google Play or App Store account settings (also reachable from the app). Cancellation takes effect at the end of the current billing period, and the benefits remain active until then.
• Free trials and offers. If a free trial or introductory offer is available, its duration and conditions are shown before purchase; unless you cancel before the trial ends, it converts into a paid subscription.
• Refunds. Purchases are processed by Google or Apple, and refunds are handled according to their refund policies. Nothing in these Terms limits any statutory right you may have, such as the right of withdrawal for consumers in the European Union, as applied by the store through which you purchased.
• Restoring purchases. You can restore an active subscription on a new or reinstalled device signed in with the same store account by using the “Restore purchases” option in the app.
• Benefits. The subscription removes advertising from the app. The Owner may improve or change other features of the Service, but will not remove the core benefit of an active subscription during a period you have already paid for.

8. Intellectual property

The Service, including its software, design, illustrations, texts, the name “TheFrog” and the The Frog logo, is owned by the Owner or its licensors and is protected by intellectual property laws, as described in the “Intellectual property and trademark” section above. Weather data, maps and webcam images remain the property of their respective providers.

9. Availability and changes to the Service

The Owner may update, change, suspend or discontinue the Service or any of its features, including remotely enabling or disabling features, at any time, for example for technical, security, legal or business reasons. The Owner does not guarantee that the Service will be available without interruption or errors. If the Owner permanently discontinues the Service, it will give reasonable notice where possible.

10. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

11. Limitation of liability

To the maximum extent permitted by applicable law, the Owner shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or opportunities, arising out of or related to the use of, or the inability to use, the Service, including any decision made on the basis of weather information. To the extent permitted by law, the Owner's total liability for any claim relating to the Service is limited to the amount you paid for the Service in the twelve months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, gross negligence or wilful misconduct, or your mandatory rights as a consumer.

12. Termination

You may stop using the Service at any time by uninstalling the app; remember to cancel any active subscription from your store account, as uninstalling the app does not cancel it. The Owner may suspend or terminate your access to the Service if you materially breach these Terms. Sections that by their nature should survive termination (such as intellectual property, disclaimers and limitation of liability) will survive.

13. Governing law and disputes

These Terms are governed by the laws of Italy, without regard to its conflict of law rules. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually reside, and you may bring proceedings before the courts of your country of residence. Any other dispute shall be subject to the jurisdiction of the competent courts of Italy.

Before starting any proceedings, please contact the Owner at thefrog@giovesoft.com so that we can try to resolve the issue amicably. Consumers in the European Union may also use the alternative dispute resolution bodies available in their country.

14. Changes to these Terms

The Owner may update these Terms from time to time, for example to reflect changes to the Service or to the law. The updated Terms will be published on this page with a new “Latest update” date and, for material changes, may also be notified within the app. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms; if you do not agree, you should stop using the Service and cancel any subscription.

15. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The Owner's failure to enforce any right or provision is not a waiver of that right. You may not transfer your rights under these Terms without the Owner's consent; the Owner may transfer them in connection with a transfer of the Service. These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Owner regarding the Service. The English version of these Terms prevails over any translation.

16. Contact

For any question about these Terms, contact the Owner at thefrog@giovesoft.com.